Booking Tickets

Due to the ongoing Covid-19 pandemic, it is with regret that we have to announce that the July 2020 Festival will not go ahead as planned.

While we know this is very disappointing for our audiences, GIAF is happy to announce that it is planning a special programme of events to take place this Autumn with details to be released in early summer.

Please note that all Heineken Big Top concerts are rescheduled to July 2021 and original tickets remain valid.

Book Online

Booking online is the fastest and most convenient way to secure your tickets. See our Shows & Events pages to buy tickets for all shows currently on sale. Full programme will be on sale in May. Please note there is a small administration charge of €1.50 per ticket when booking online.

By Phone

+353 91 566 577 (from June 2020)

GIAF Festival Box Office

2020 GIAF Box Office Location TBD

Box Office opening dates, location, and hours are published in the Festival programme and on the Festival website when the programme is announced.

It is also possible to book tickets for Town Hall Theatre and Black Box Theatre shows by phone on +353 91 569 777, online or in person at Courthouse Square, Galway. (Bookings are subject to a small administration charge).

The Heineken Big Top

Our Heineken Big Top will be located in Fisheries Field. The Heineken Big Top Box Office will re-open during Festival 2020. Tickets for several Heineken Big Top concerts are available here.

Doors open one hour before the support act begins. Note anyone under 16 must be accompanied by an adult for all Festival Big Top shows.

Group Discounts

We offer discounts for groups, so if you can gather ten or more colleagues, friends, acquaintances or strangers, we’ll make it worth your while. To find out more, call our Box Office or email You can also drop in to see us at the Festival Box Office.


We believe in making our events affordable and accessible to everyone. So if you’re a senior citizen, unwaged, or a full-time student, we’ll give you tickets at a reduced price.

Friends of the Festival

We always make sure to look after our friends. Just one of the ways we show our gratitude is by offering Friends Priority Booking. To become a Friend of the Festival, call 091 509700, email or Become a Friend Online.

Gift Vouchers

Give the gift of an unforgettable experience with a Galway International Arts Festival gift voucher. Gift vouchers are available to buy online.

Administration Charges

We have to charge a small fee for online, telephone and postal bookings – they help us meet some of the costs of running our temporary box office. If you’d like to avoid these costs, you can book in person at the Festival Box Office.


Unfortunately, Galway International Arts Festival has a no refund or exchange policy on all Festival tickets purchased.


We’re lucky in the West of Ireland – there’s no shortage of wonderful accommodation for all the thousands and thousands of visitors that flock to our shores every year. From luxury 5-star hotels to some great quality budget hotels, guesthouses and hostels... you won’t be stuck for a place to stay.

See the Where to Stay section on our website.

Special Assistance

If you have any special needs or seating requirements, please do let us know at the time of booking so we can make sure you’re well looked after. If you’re booking for shows in the Town Hall Theatre, you can contact the Theatre Box Office directly on +353 91 569 777 once it opens in June 2020.

Please Arrive On Time

Arriving on time for each event means you’re relaxed and happy, and ready to experience your show. We suggest arriving at the venue at least 20 minutes before the show starts (think traffic and parking). Sorry, but latecomers may only be admitted at the discretion of management.

Galway International Arts Festival reserves the right to alter any advertised programme if necessary. Our free outdoor programme may change due to weather conditions so please check online and social media for regular updates.

Festival Merchandise

Would you like a souvenir of your time spent at the Festival? Our Merchandise range is available for sale online. as well as from our Festival Hub, Box Office, and Eyre Square Kiosk.

Festival Hub and Festival Ambassadors

Our Festival Hub is the one-stop information point for Festival audiences. Have a question about the programme or need to know where a venue is? Pop in. Location for 2020 TBD.

Have a question you didn't see answered above? GIAF Festival Ambassadors (easily identifiable in their yellow t-shirts) will be stationed in the Galway city centre throughout the Festival, ready to answer any Festival-related questions you might have.