Social Media Policy

The Galway International Arts Festival has a Facebook, Twitter, Instagram, LinkedIn, Snapchat and YouTube page (“Social Media Pages”) which are used for promotional purposes, to connect and interact with the public and inform the public of Festival events and activities. We invite you to follow, like or befriend us to stay up to date with information related to the Festival that may be of interest to you.

This Policy governs the Festival’s use of the Social Media Pages and your interaction with them. Throughout this Policy the terms “we”, “us” and “our” or the “Festival” are a reference to the Galway International Arts Festival. References to “you” and “your” are references to you.  "Post", “Posted” or "Postings" refers to your ability to submit, post, display, transmit and/or exchange information, ideas, opinions, photographs, images, video, creative works or other information, messages, transmissions or material to us, the Social Media Pages or others.

The Festival’s Social Media Pages are managed by the Marketing Team for and on behalf of the Festival. We may occasionally use some automation (such as tools which generate Posts from RSS feeds) but intend that this will not dominate the messages Posted.

The Festival welcomes feedback, comments, reviews and ideas from all our followers, and will endeavour to join in and contribute to the conversation where possible. However, due to resource constraints we are not able to reply individually to all the Postings we receive via our Social Media Pages or follow or ‘like’ back anyone who follows or ‘likes’ our Pages.

By Posting to the Festival’s Social Media Pages, you agree that you will comply with those social media websites’ terms of use and/or community guidelines.

The Festival reserves the right to delete any Post that:

  • breaches any laws;
  • is unlawful, offensive, obscene, indecent, defamatory, libellous, fraudulent, threatening, abusive, discriminatory, hateful or could incite violence;
  • contains, refers to or encourages:

offensive language;
sexual activity or sexuality;
violence towards any thing or any person;
damage to property;
criminal activity;
offensive behaviour; or
any activity that is morally questionable;

  • contains derogatory remarks about any person or organisation;
  • contains any information that is untrue or incorrect or imply that to be the case;
  • breaches the intellectual property rights of any person or organisation; and
  • purports to reflect our views or be binding on, or posted by, the Festival.

Postings on any of the Festival’s Social Media Pages do not reflect the views, opinions or position of the Festival, its directors or employees.

We will endeavour to update and monitor our Social Media Pages during office hours, Monday to Friday (other than public holidays). However, the Festival does not have any obligation to monitor, edit, or review any Posts to its Social Media Pages.

Our Social Media Pages may occasionally be unavailable and we accept no responsibility for lack of service due to Facebook, Twitter, Instagram, LinkedIn, Snapchat or YouTube downtime.

The Festival’s decision to follow or befriend a particular Social Media Page does not imply endorsement of any kind. Similarly, the appearance of a Social Media Page as a follower or friend of a Festival account does not imply endorsement.

Occasionally we may “retweet”, “RT”, “Like”, rate or comment on a Post to our Social Media Pages, however, this does not imply endorsement on the part of the Festival.

All material Posted by you will be regarded as public information and may be treated by us as such. In particular, by Posting on our Social Media Pages, you acknowledge that we (and/or anyone else) can use, copy, reproduce, modify, publish and distribute the material in any and all media or distribution methods.  This also means we can reproduce your Posts for promotional or commercial purposes (with no compensation paid to you). 

Some Festival staff may Post to Social Media Pages under their own names or pseudonyms. Despite their affiliation with the Festival, their Posts do not represent the views, opinions or position of the Festival, and should be considered the product of each individual as a private citizen.

The contents of our Social Media Pages are intended for informational purposes only. The Festival shall in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.

You should contact us by email at info@giaf.ie if you have a formal request, comment or enquiry. These may also be submitted to:

Galway International Arts Festival
Black Box Theatre
Dyke Road
Galway, Ireland
H91 C9PP

Galway International Arts Festival reserves the right to make amendments to this Policy at any time without notice.